Is your Active Directory not so active?
Keeping Active Directory information current and updated can be a real challenge.
Active Directory is at the core of many organization's information
systems. Users rely on their Exchange / Outlook Global Address List (GAL) to
provide them with information (telephone number, address, department,
etc…) about other users and contacts within their organization.
For even a small company, keeping the Active Directory up-to-date can
overwhelm an administrator but allowing the information to become stale
and out-of-date frustrates users and makes them less productive.
Ithicos Solutions is pleased to provide economical, Web-based solutions that you can easily deploy and make your
own life easier as well as ensuring that your Active Directory has the
most up-to-date information available for the users. You (the
administrator) provides the user with a customized web page that allows
them to update the information that you want them to update. Let
your all of your users or a designated user keep this information
up-to-date for you.
We have new versions of our software that we have just released,
v2.1.2 is the newest build of the software. This build of the
software will support the forthcoming Directory Password product that
allows self-service password changes and self service account unlock via
a web page.
Directory Update is a "self-service" solution that allows a user to
update their own information in the Active Directory. The
Web interface is customizable so that a user can provide only valid
information (such as city, department, title) and the telephone number
format can be validated. Directory Update is US$359.00 per Active
Directory domain. Logon to the
Directory Update demo and see
for yourself. Directory Update v2.1.2 is now released; all customers
eligible for upgrades will receive an e-mail notifying them of the new
version and how to request a license key. If your users are not
updating their information, remind them
during Windows logon if their information is out-of-date with the
Directory Manager is an easy-to-use Web interface that a
designated user to update other user's information in the
Active Directory. This designated user can search for a specific use
account and can update the attributes that you specify in an interface
that is very similar Directory Update. Attributes can be configured with
drop-down lists of valid information and telephone number formats can be
validated. Directory Manager is US$469.00 per Active Directory domain.
Directory Manager does not provide self-service capability, though. For
that you need Directory Update. Logon to the
Directory Manager demo
and see Directory Manager in action. Learn
Directory Manager. Medium and large organizations, please read about the
permissions model. See the "future
Directory Search is a standalone Web application that you can give to
your users that will allow them to use the Active Directory as a
web-based phone book. This simple application is licensed one time for
an entire Active Directory forest and is customized in much the same way
that Directory Update and Directory Manager are customized. Pricing for
a single Active Directory forest is $249.00, but discounts will apply
for existing customers. See our
Directory Search page for more information and an online demo.
Directory Password v1.0 is now available in limited release. Directory Password is an add-on for
Directory Update v2.1.2 that allows an end-user to reset their password if
they have forgotten their password or to unlock their account if their
account is locked. The user must have first answered security questions
via the add-on for Directory Update. To use Directory Password v1.0, a
user must access a computer that has Internet or intranet access, such
as a co-worker's computer or a kiosk computer. Directory Update v1.0
does not include a GINA module which would allow a user
to reset their password via a locked workstation. Introductory pricing for
Directory Password is US$250 per Active Directory domain. Directory
Password v1.0 requires Directory Update v2.1.2 which has now been
Directory Manager and Directory Update - Self service and delegated
The Directory Update service is a self-service web application that provides an authenticated user the ability to update some of their
own Active Directory
attributes / information. Directory Manager uses a similar interface, but
allows a designated administrator to update other user's Active
Features of Directory Update
and Directory Manager include:
- Improved accuracy with drop-down lists.
- Field types can be dropdown, text, or combo boxes
- Photo support! We upload the user's photo to the
thumbnailPhoto attribute and resize it to 128x128. This is the same
attribute that Outlook 2010 and Microsoft Lync use.
- Fields or entire sections can be hidden from the user interface.
Custom Attributes 1 - 15, Employee ID, Employee Type, and Employee
Number, Web page, Description, Notes, Phone Number help message, and
additional telephone numbers available
- Forms-based or Integrated
Windows Authentication options
- Manager, Secretary, and
Required fields and field format validation using regular expressions
- Address sets allow a user to
select one field and have their mailing address attributes populated
automatically - See the demo! -
- Multiple domains supported from
the same installation
- Administrator can restrict which attributes can be updated
- For a full list of attributes that Directory Update supports, see the
attribute support list.
- Customizable help string, help page, page title, window title, and
- E-mail notifications of changes -
- File logging / auditing
See more on
Features and Examples...
Online Demo Sites:
See for yourself -
Directory Update online
See our new product
Directory Manager via the online demo site
Directory Search online demo - New!
Directory Update was designed from the beginning to be easy to use and
easy to deploy.
Download the evaluation version,
review the installation instructions, and you will have a fully
functional and customized application in under 1 hour!
Why purchase Directory Update? At US$359 per domain, Directory Update
gives you the most bang for your buck with "self service" Active
Directory updates. For $469 per Active Directory domain,
Directory Manager allows you to easily offload
help desk or directory admin functions to a Human Resources person,
department manager, or receptionist.
about why we offer the best self-service directory management solution
on the market and a price that won't put a dent in your IT budget. Directory Update: Easy to deploy,
secure, customizable, simple to
For more information, support, or pricing, please contact support @
ithicos.com, Matt @ ithicos.com or jmcbee @ cta.net
Customer Feedback and Testimonials
Hear what our customers are saying about Directory Update, Directory Manager,
and Directory Search!
product rocks; simple and effective; no bloat in the interface .. very
- Tim W. -
Pepper Snapple Group
"Directory Update helps us keep our directory accurate and useful." Stacie M - FGI Services
“I have been trying for years to get our Global Address List up-to-date. With this software it is finally done.”
- Jeff G. at Graphic Packaging International
“Directory Update is a simple, clean application that does what you need
it to at a reasonable price.”
"Customer service is great keep it up, don’t get that at a lot of places any more."
"Directory Update fills a gaping void in the market. Thanks to Directory Update, our Active Directory is no longer a months-old
snapshot but a living resource."
- Kate L. at Jobster
"Directory Update has really made a difference for our staff being able to
help us help them by keeping their contact information up to date in
straight-forward and quick manner. Wonderful!"
-Grant T. at SGS
"Why spend thousands of dollars on an application that has dozens of
features we will never need. Directory Update does everything we need."
"We replicate our Active Directory to a central directory service holding
nearly 100,000 user objects world-wide. Once we implemented Directory Update for our
Active Directory, our user information is the only information that is
consistently correct and up to date in the global directory service."
News and Updates
December 4, 2011 - New
prices taking effect - See the
Ithicos Price List
October 9, 2011 - Visit
Solutions on Facebook!
August 18, 2011 - Thanks
for the nod,
Windows IT Pro Community Choice Awards!!! Vote for Ithicos
Solutions Directory Update before September 7th!
August 15, 2011 -
Directory Update v2.1.2, Directory Manager v1.6, and Directory Search v1.6.1
are the newest builds of our software that are available.
for more information.
August 1, 2011 - All that additional security
in Windows Server 2008 can cause installation and configuration problems.
See the Windows Server 2008 Common
Problems page for assistance.
June 22, 2011 - Note
that changes to the style.css file as well as ASPX and ASCX files may be
possible but may also put you in to an unsupported state. We have had
several incidents recently in which the application was broken due to
changes that required many hours of support to fix.
April 17, 2011 - We
have tried hard to avoid a price increase over the last two years, but can't
put it off any longer. In order to continue to provide timely updates,
better documentation, and superior ongoing support, we will be increasing
the price of all products between $50 and $100 each after September 15, 2011.
March 31, 2011 -
Congrats to Microsoft for releasing IE 9 and to the Firefox team for
releasing Firefox 4.0. New browser releases always have the potential
for breaking AJAX and Web 2.0-type applications like ours. IE 9 and Firefox
4.0 will only be tested with Directory Update v2.1 (and later), Directory
Manager v1.5 (and later), Directory Search v1.5 (and later) and Directory
Password 1.0 (and later). Contact support if you need a newer version
and if you are on software maintenance. See our
Web Browser Support information.
January 12, 2011 - A
number of people have asked if our software is compatible with Exchange
Server 2007 or Exchange Server 2010. The simple answer is "Yes". The
hard answer is that there is actually nothing Exchange specific in our
software (except that we can use attributes that are created by the Exchange
November 12, 2010 - New
versions of all software are coming out soon starting with Directory Update
October 28, 2010 - Am I
on support and maintenance? Support and maintenance is included with the
purchase price for one year from the date of purchase. Additional years of
support can be purchased at approximately 25% of the current cost of the
October 4, 2010 - Note
that Windows Server 2008 and Windows Server 2008 R2 are fully supported. Read our
Windows 2008 and x64 Windows support
June 1, 2010 - The
following versions are no longer supported: Directory Update v1.6 and
earlier, Directory Manager v1.2 and earlier, and Directory Search v1.2 and
earlier. Customers that are current with their support and maintenance
contracts can update to the newest versions. Support is approximately 20% of
the cost of the software per year. If your support period expires, you must
pay for support starting from the expiration date.
August 14, 2009 - Note that all
future releases (and any maintenance releases on current versions) will
require the .NET 2.0 Framework and the .NET v3.5 SP1 Framework. We recommend
installing all current Microsoft Updates.
May 2, 2009 - We are on target
to have a working beta version of the Directory Update product that will
include an optional web-based password reset/forgot password tool. The
introductory price for the password reset option will be about US$250 (in addition to
the cost of Directory Update).
In the past, the only way a user could update their existing information was to call the help desk or an account administrator and have the
information updated. An alternative to this was to use a utility such as
Microsoft’s GALMOD utility from the Microsoft BackOffice
Resource Kit or the Exchange Resource Kit. GALMOD (GALMOD32.EXE) allows
a user to update their Global Address List attributes from within
Outlook. However, GALMOD utility had to be installed on each user’s desktop. The alternative was
for the user to request the updates be made to the user account administrator thus placing an additional burden on the IT Department.
Otherwise a third-party utility must be purchased to allow a user to
edit their information in the Active Directory. The current third-party
utilities on the market are full-featured user provisioning systems that are
expensive and have far more features than are required for the simple attribute updates
that most users and organizations require.